![]() Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If there is no key, create the key here to have a try. HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook\cached modeĬonfirm if the value is set to 0, change it to 1 to enable Cached mode. Then, you can restore the registry if a problem occurs): ![]() ![]() If the Cached Exchange mode settings is still greyed out in new profile, please open Registry and check the followingīack up the registry before you modify it. Non-migrated users on Outlook 2016) for greyed out Cached mode settings in Outlook 2016?Īdditionally, please create a new profile in Control Panel and reconfigure this migrated Exchange Online mailbox in new profile to have a try. ![]() What's your previous Exchange server version before you migrate to Exchange Online in Office 365? Did the Cached Exchange mode work in Outlook 2016 before the migration? If possible, could your please provide a comparing screenshot (migrated users and ![]()
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